New User - New Hardware - Cant update FW on RTD Phidget

Comments & issues
Supporting Windows 8 or newer
maxdvdt
Phidgetsian
Posts: 7
Joined: Mon Aug 28, 2023 10:03 am

New User - New Hardware - Cant update FW on RTD Phidget

Post by maxdvdt »

New User - New Hardware - Cant update FW on RTD Phidget

Hi - I have just RXd my first batch of hardware

I went thru and updated FW on the hub - and on the RTD Phidget.

However the RTD Phidget is still showing red - but right clicking only offers "downgrade".

Thank you!
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Patrick
Lead Developer
Posts: 672
Joined: Mon Jun 20, 2005 8:46 am
Location: Calgary

Re: New User - New Hardware - Cant update FW on RTD Phidget

Post by Patrick »

The red VINT icon indicates a high-speed capable VINT2 device. When there is an upgrade you'll see a blue arrow-up icon next to the version.

-Patrick
LucasP
Phidgetly
Posts: 26
Joined: Fri Oct 07, 2016 4:47 pm

Re: New User - New Hardware - Cant update FW on RTD Phidget

Post by LucasP »

Information about new high-speed devices (red icons) can be found here:

https://www.phidgets.com/docs/VINT_Upgrades