This sounds like a BIOS incompatibility. I'm not sure of exactly how to fix it, but have a look in your BIOS for settings related to USB, HID (Human interface devices), keyboard, etc. and see if you can change something to get it to boot.
... list all of the hubs port modes as well as any attached VINT devices. If you use analog sensors, there isn't any way to read out the sensor type. -Patrick
Hi Patrick! Thank you for your response. My 4x is a second generation with mention that it can work but the shield does not show on the case. Also, the Icon in the Phidget Control Panel does not show in red with the mention ...