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Continuous kernel krashes on SBC4 (Minutes after boot)

Posted: Mon Jan 29, 2018 2:24 pm
by theque42
Hi folks,

I'm a complete n00b when it comes to phidgets, and now that I started playing with an SBC4, I am getting kernel crashes continuously, making my progress somewhat useless :-/

I've added kern.log, and some screenshots on:

https://www.dropbox.com/sh/rk8gro8acdlh ... YVoI2pBLCa

In the beginning I though there were conflicts/issues with the USB wifi stick, but I've gotten crashes without that as well.

I am running:
root@phidgetsbc:~# uname -a
Linux phidgetsbc 4.9.35 #2 SMP Mon Jul 17 11:51:28 MDT 2017 armv7l GNU/Linux

But I cant tell if this is the latest, since the changelog doesnt indicate if kernel was updated in later releases?

Any help will be appreciated!

Best Regards
Taisto Qvist

Re: Continuous kernel krashes on SBC4 (Minutes after boot)

Posted: Tue Jan 30, 2018 2:20 pm
by theque42
Ok, so downloaded the latest firmware image and started over with all my system configuration and prepping.
Everything worked fine as long as I was using wired connection.

Then, pulling the plug and addiing the wifi-usb adaptor, new kernel crashes once again start appearing.

This is kind of annoying....if the hardware is so untested that you cant run for more than a minute with
Console crash
Console crash
out core-dump :-(

Re: Continuous kernel krashes on SBC4 (Minutes after boot)

Posted: Tue Jan 30, 2018 3:54 pm
by Patrick
You are seeing the problems only when USB WiFi is plugged in? Which USB WiFi dongle are you using? What else if anything is plugged into the SBC? We have definitely never seen issues like this during testing.

It looks to me like you may have bad RAM, I would consider contacting support@phidgets.com for a replacement.

-Patrick

Re: Continuous kernel krashes on SBC4 (Minutes after boot)

Posted: Thu Feb 01, 2018 2:36 am
by theque42
Yesterday, I started getting these crashes without the USB wifi attached.

I have 3 cables connected to the 25Amp current sensors, and the humidity/temp + a separate temp phidget as well.
phidget1.jpg
phidget2.jpg
phidget3.jpg
Yesterdays crashes. I can work for maybe fifteen minutes or so, before crash.

Re: Continuous kernel krashes on SBC4 (Minutes after boot)

Posted: Thu Feb 01, 2018 11:07 am
by Patrick
This really looks like a hardware failure, you should contact support@phidgets.com for a replacement.

-Patrick