Web Service problem on Phidgets Control Panel

General PhidgetSBC Discussion.
Post Reply
black_unicorn
Phidget Mastermind
Posts: 127
Joined: Fri Mar 05, 2010 7:42 pm
Contact:

Web Service problem on Phidgets Control Panel

Post by black_unicorn »

Good day:

Yesterday, I upgraded the version of Phidgets my PC with Windows 7, installing the library 2.1.8.20130820.

I have an SBC 2 Device, Board 0, Version 200, and yesterday also completely upgraded all packages. It was like 9 months since I updated it.

When I tried to connect by SBC2 Web Services from the Windows Phidgets Control Panel, the log returns me a message saying something about: missmatch, incorrect or unsupported version, can not remember.

Do I need to update the firmware as well? In "yes" case. What are the steps to follow?

I just download the last SBC2 firmware versión, and I am unable to use Linux.

Thanks very much for the help, one more time.
User avatar
burley
Human-Cyborg Relations
Posts: 442
Joined: Tue Sep 27, 2011 2:37 pm
Location: Calgary
Contact:

Re: Web Service problem on Phidgets Control Panel

Post by burley »

When you upgrade the packages it may open up new packages that need upgrading. Go back and check again that all of the packages are fully upgraded to make sure you have the newest webservice version on the SBC.
Brian Burley
403-282-7335 ext. 6003
support@phidgets.com
black_unicorn
Phidget Mastermind
Posts: 127
Joined: Fri Mar 05, 2010 7:42 pm
Contact:

Re: Web Service problem on Phidgets Control Panel

Post by black_unicorn »

Thanks, but I have reviewed the operation and in the package list, the message says, they are all updated.
black_unicorn
Phidget Mastermind
Posts: 127
Joined: Fri Mar 05, 2010 7:42 pm
Contact:

Re: Web Service problem on Phidgets Control Panel

Post by black_unicorn »

Version Mismatch; webservice: 1.0.9, expecting 1.0.10, when double click the SBC2 on tab Bonjour and try to open de Phidgets Control Panel.
I have installed on my Windows 7:

Phidgets21 - Version 2.1.8 - Built Aug 20 2013 12:31:55
Phidgets21.:NET - Version 2.1.2.170


And this appear on my SBC2:

Board Name PhidgetSBC2
Board Revision 200
Webif Version 2.0.1
Firmware Version PhidgetSBC2 - Version 1.0.0 - Built Thu Mar 10 10:07:20 MST 2011
Kernel Version Linux version 2.6.36.3 (patrick@debian) (gcc version 4.3.5 (Debian 4.3.5-4) ) #21 PREEMPT Fri Feb 18 11:05:40 MST 2011
Distribution Debian GNU/Linux 6.0
Phidget Library Phidget21 - Version 2.1.8 - Built Oct 28 2011 12:00:03
Current Date/Time Thu Sep 19 18:31:56 ART 2013

Upgradable Packages
All packages are up to date.

I dont have installed the C/C++ Development Tools/Headres
And I have Checked the "Include full Debian Paca...."

Thanks.
User avatar
Patrick
Lead Developer
Posts: 3403
Joined: Mon Jun 20, 2005 8:46 am
Location: Canada
Contact:

Re: Web Service problem on Phidgets Control Panel

Post by Patrick »

Something must be broken in the updater because it's not the latest phidget21. Maybe you can ssh in and run 'apt-get update' and 'apt-get dist-upgrade' and see if there are any errors?

-Patrick
black_unicorn
Phidget Mastermind
Posts: 127
Joined: Fri Mar 05, 2010 7:42 pm
Contact:

Re: Web Service problem on Phidgets Control Panel

Post by black_unicorn »

I'm try this:

Factory Reset

This restores the kernel and root filesystem from backup, overwriting any changes that may have been made and completely wiping the system to the state that it got shipped in. (You can save your files and installed program list first, as described here.) This can be enacted one of two ways.

Use the reset button:
Enter the recovery mode by holding down the reset button for 20+ seconds as above (until fast flashing)
Wait for a full boot (i.e. you can see it on the Phidget Control Panel, or can SSH with username and password as root)
Hold down the reset button again, but this time for only 10 seconds (until slow flashing)
Wait for the SBC to fully reset and reboot (at least three minutes) - the LED will turn off and on again when this occurs

Next

1. Rename the firmware file from phidgetsbc2_1.0.1.20120106.bin to phidgetsbc2-1.0.1.20120106.bin - the recovery system expects a dash not an underscore.
2. Put the file on a USB flash drive and plug it in.
3. Reboot into the recovery system: 'System->Backup & Restore->Upgrade / Factory Reset'

But after a while the green and red led waits statics.
black_unicorn
Phidget Mastermind
Posts: 127
Joined: Fri Mar 05, 2010 7:42 pm
Contact:

Re: Web Service problem on Phidgets Control Panel

Post by black_unicorn »

I'm try again:

Factory Reset, then at next, have upgraded all packages and work fine for me.

The question now, is.... what about

Date Board Revision
Jan 2012 0 201 Fixed USB bugMl
March 2012 0 202 Changes to recovery system - fix SSH access, fix filename matching to match website...

Is fixed whit the update packages or i need updates the firmware?

Thanks.
User avatar
Patrick
Lead Developer
Posts: 3403
Joined: Mon Jun 20, 2005 8:46 am
Location: Canada
Contact:

Re: Web Service problem on Phidgets Control Panel

Post by Patrick »

These are hardware / very low level firmware changes that can't be applied by you. You will never change your board revision.

-Patrick
Lyndon Williams
Phidgetsian
Posts: 14
Joined: Tue Nov 27, 2012 7:25 am
Contact:

Re: Web Service problem on Phidgets Control Panel

Post by Lyndon Williams »

I had the very same problem. I took the advice of going in through SSH (make sure your SSH server is turned on on the SBC through the Web configuration.)

I had to switch to su of course, and then tried....

Code: Select all

sudo apt-get update

sudo apt-get upgrade
I learned that phidgetswebservice was being held back.

Some new dependencies I wondered?

So I tried

Code: Select all

sudo apt-get dist-upgrade
That seemed to do the trick.
Post Reply

Who is online

Users browsing this forum: No registered users and 24 guests