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by Patrick
Tue Dec 10, 2024 2:24 pm
Forum: General
Topic: Faulting module: phidget22.dll error
Replies: 5
Views: 351

Re: Faulting module: phidget22.dll error

Hi, I wonder if you may be seeing a detach related to EMI or power issues when switching the Solenoid. I would log detach events, and maybe enable library logging to help track down any events close to the crash. Library logging shouldn't impact performance, especially at INFO or lower level. https:...
by Patrick
Mon Dec 09, 2024 11:14 am
Forum: General
Topic: Running Phidget 2.1 on win 11
Replies: 4
Views: 445

Re: Running Phidget 2.1 on win 11

I'm not sure how much help I can be. Phidget21 has been stable for a long time, so I suspect something in your program is causing the slow down, but it's very hard to know. What language is your program written in?

-Patrick
by Patrick
Mon Dec 09, 2024 11:08 am
Forum: General
Topic: Faulting module: phidget22.dll error
Replies: 5
Views: 351

Re: Faulting module: phidget22.dll error

Do you have library logging enabled? I wonder if it may be related to a reference counting issue around a detach. I would enable library logging and see if you are getting any messages, especially a detach/attach cycle, or even a channel close. When you create the dictionary in the first place, are ...
by Patrick
Tue Dec 03, 2024 4:56 pm
Forum: All Other Phidgets
Topic: Can’t get rotary encoders to work
Replies: 5
Views: 1350

Re: Can’t get rotary encoders to work

The Mujie 600P/R really means 600 cycles per revolution. There are 4 pulses per quadrature cycle.

-Patrick
by Patrick
Tue Dec 03, 2024 4:52 pm
Forum: General
Topic: Running Phidget 2.1 on win 11
Replies: 4
Views: 445

Re: Running Phidget 2.1 on win 11

Do you have access to the source? It might be worthwhile upgrading to phidget22. Are you opening the Phidgets directly, or are you using the webservice? Do you happen to have library logging enabled? There may be errors that could point at a solution. Have you tried your program on another Windows 1...
by Patrick
Mon Nov 18, 2024 10:27 am
Forum: Python
Topic: Pyinstaller and Phidgets
Replies: 1
Views: 2134

Re: Pyinstaller and Phidgets

Hi,

If you're on windows, you can use the phidget22native pip package (in place of phidget22) to install the phidget22.dll alongside the python library. Otherwise, you need the make sure the Phidget libraries are installed separately.

-Patrick
by Patrick
Wed Nov 13, 2024 3:53 pm
Forum: All Other Phidgets
Topic: Firmware Upgrade Failure (Spatial Phidget)
Replies: 6
Views: 3891

Re: Firmware Upgrade Failure (Spatial Phidget)

Ok, the constant attaching/detaching probably points to a defective MOT1102_1. You should contact support@phidgets.com for a replacement unit. Make sure that the HUB5000 has a sufficient power supply. The spatial doesn't draw much power, so it's unlikely to be an issue unless you're under voltage or...
by Patrick
Tue Nov 12, 2024 2:59 pm
Forum: All Other Phidgets
Topic: Firmware Upgrade Failure (Spatial Phidget)
Replies: 6
Views: 3891

Re: Firmware Upgrade Failure (Spatial Phidget)

Hi, The Spatial Phidget (MOT1102? MOT0110?) is attached to a HUB5000 and you are using the control panel on macOS (or Windows) to upgrade the firmware? The Spatial is attaching/detaching all the time? Are you able to open it at all? Can you provide the Phidget log from the HUB5000? Open it's web int...
by Patrick
Thu Nov 07, 2024 2:06 pm
Forum: All Other Phidgets
Topic: Firmware Upgrade Failure (Spatial Phidget)
Replies: 6
Views: 3891

Re: Firmware Upgrade Failure (Spatial Phidget)

What specific Phidget are you using? Is it a USB or VINT device?

Are there any error in: ~/Library/Logs/phidget22controlpanel.log ?

-Patrick
by Patrick
Thu Oct 17, 2024 9:52 am
Forum: General
Topic: MOT0110 magnetometer calibration curiosity
Replies: 2
Views: 9497

Re: MOT0110 magnetometer calibration curiosity

It's much more important to cover the sphere than to have many points. You could get a good calibration with 5 seconds worth of data, except that it may be difficult to rotate the spatial through the entire sphere in that much time. And the sphere doesn't need to be completely filled in - a single r...